GAYNORS AUTOMOTIVE
AUTOMOTIVE
BRANDING
WEB DESIGN
MARKETING
VANCOUVER, WASHINGTON
2017
Gaynor’s Automotive is a trusted, family-owned automotive service provider with multiple locations, offering comprehensive car repair and maintenance services. They needed to modernize their online presence with a user-friendly platform that reflects their reputation for reliability while enabling easy service bookings, location management, and customer engagement.
Summary
TheSuperAgency was tasked with revamping Gaynor’s Automotive’s website to create a seamless online experience for customers seeking car services. The goal was to enhance the customer journey from discovery to booking while ensuring the site is optimized for mobile and desktop users alike. This project included integrating service scheduling, location details, and customer reviews into a cohesive, easy-to-navigate platform.
Challenge
Gaynor’s Automotive needed a digital solution that would:
Simplify the process for customers to book services, find location information, and get detailed descriptions of their automotive needs.
Create a user-friendly interface that encourages trust and aligns with Gaynor’s long-standing reputation for quality service.
Ensure smooth integration with backend systems for service scheduling and customer management across multiple locations.
Solutions
TheSuperAgency developed a fully responsive website that streamlined the service booking process while highlighting Gaynor’s Automotive’s wide range of offerings and customer-first approach.
Key features included:
Online Booking Integration: Enabled an intuitive, easy-to-use online service booking system, allowing customers to schedule appointments at their preferred locations.
Location Management: Integrated a location finder tool, helping users quickly identify the nearest Gaynor’s Automotive service center and review the services available.
Mobile-Optimized Design: Created a responsive, mobile-friendly website that caters to on-the-go customers, ensuring accessibility across all devices.
Customer Engagement: Incorporated customer reviews and testimonials to build trust and highlight Gaynor’s reputation for excellent service.
